Night Concierge - 12 hours per week


View: 106

Update day: 02-11-2023

Location: Wolverhampton West Midlands

Category: Security


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Job content

Do you have a passion for helping others and like getting to know people? Would you enjoy enabling customer to manage their homes and improve their lives, if so, you belong at Bromford.

We believe that if we provide our customers with a great place to call home and offer them the right relationship with someone who believes in their potential, almost anything is possible. As our night concierge you will support this vision by ensuring safe and secure accommodation for customers and their guests.

Day to day you will be responsible for monitoring the safety and security of the building, identifying and highlighting risks, as well as escalating issues if they arise. Responding quickly and efficiently to any potential incidents, recording them accurately and finding solution will also be an important part of the role.

We are looking for someone who will help create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers.

This role is based at our scheme Mallow Court in Wolverhampton, WV6 0PA. You’ll work 12 hours per week supporting adults with mental health challenges. The role is subject to an Enhanced DBS check and the hours are Sunday nights, 6pm – 6am with the opportunity to pick up ad hoc shifts as and when required.

We want somebody who:

  • Has a positive can-do attitude to deliver outstanding customer service
  • Demonstrates consistent integrity, trust and fairness whilst embracing equality and diversity
  • Confident overseeing site safety and safe working practices, complying with health and safety requirements
  • Ability to build relationships with customers whilst maintaining professional boundaries

If you have previous experience as a night concierge, security worker, young persons’

A place to be you!

Being able to express yourself at work helps you connect with people and gives you the freedom to perform better at your job. We believe diversity helps drive success, so we want to build a culture where all our differences are celebrated. Everybody should feel that they belong and are able to bring their true, authentic selves to work. We want an organisation that reflects the communities and the people that we serve and if we can achieve this, we know that we will create an environment where everyone is included and can thrive.

If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team.

If you can be bold, be honest, be you and be brilliant… you belong at Bromford. Apply now.

Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

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Deadline: 17-12-2023

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