User Interaction Designer

Job content

Location

Taunton

About The Job

Job summary

Are you passionate about design? Do you enjoy solving problems and creating enjoyable user experiences? Do you enjoy turning ideas and requirements into effective interaction and design solutions? Do you have the ability to communicate effectively with a range of stakeholders?

The UK Hydrographic Office (UKHO) is offering an exciting opportunity for a User Interaction Designer with the ability to work in a small, but impactful UX team to translate user and business requirements into prototypes following Lean UX, GDS and user-centred principles. You will have an appreciation of design principles and process. You will have the desire to see your work have maximum impact in a dynamic sector, representing UX across this global Hydrographic Office. You will have experience of working with prototyping tools, facilitating design activities and collaborating with a variety of stakeholders.

Job Description

As our User Interaction Designer you will be responsible for:

• Translation of user and business requirements into design approaches or services that meet user needs
• The creation and validation of storyboards, user journeys, process flows and site maps to effectively communicate interaction and design ideas.
• The creation and design of workable prototypes derived from User Research and customer engagement using multiple media
• Conducting usability tests with end users to evaluate concept designs and redesign prototypes based on the results of the testing.
• Update and review of components and patterns in the UKHO Design System that will be used throughout all Admiralty products and services ensuring these standards are adhered to across all levels of development and that there is a consistent look and feel to UKHO products.
• Ensuring all designs are communicated and understood in collaboration with software developers for implementation.
• Collaboration with a wide range of stakeholders (including but not limited to, User Researchers, Product Managers, Delivery Managers, Development teams, GIS Developers) to define and implement innovative solutions for designing products, interfaces and experiences
• Keep abreast and informed of the wider digital landscape and, developments in interaction design in particular.
  

Hybrid Working Expectations

This post is hybrid, you will be able to work from home, but also be willing to travel to and attend the office in Taunton for relevant workshops, meetings, team events as necessary.

Person specification

Please see selection process details below.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Working Together
  

Technical Skills

We’ll assess you against these technical skills during the selection process:

• Experience of designing solutions to meet customer needs.
• Experience or understanding of usability testing.
• Experience or understanding of visual design with examples. (presentation)
• Experience of wireframing and prototyping tools. (for example Figma and Axure) (presentation)
• Experience or understanding of UX deliverables – e.g. storyboards, user flows, process flows and journey maps (presentation)
  

Benefits

Alongside your salary of £35,744, UK Hydrographic Office contributes £9,279 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

At the UK Hydrographic Office, it’s very important to us that our people feel valued.

We offer a huge range of benefits such as training and development, well-being support, flexible/ homeworking, a fantastic state of the art building, high spec equipment, and so much more.

See our attached Candidate Information Pack for more details.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

How to Apply:

Click the ’Apply Now’ button at the bottom of this page. You will be asked to complete an application which will be marked against the below Sift/Shortlist Criteria.

Timeline:

• Advert Closes for applications: Monday 6th November 2023
• Shortlisting: week commencing 13th November 2023
• Interviews: week commencing 20th November 2023
  

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.

Sift/Shortlist Criteria:

All applications are processed anonymously. You will be short-listed against the following criteria:

Experience - The panel will score the below experience criteria against your Personal Statement and your CV information :

• How the candidate’s experience matches these 6 points from the person specification
• Experience of designing solutions to meet customer needs.
• Experience or understanding of usability testing.
• Knowledge and experience of HTML/CSS
• Appreciation of Design Principles and Process (e.g. Pattern Library and Design System)
• Experience of wireframing and prototyping tools. (for example Figma and Axure)
• Experience or understanding of UX deliverables – e.g. storyboards, user flows, process flows and journey maps
  

Interview Criteria:

You will pre prepare and present a presentation to the panel at interview. You will be interviewed against the following criteria:

Civil Service Behaviours (Level 3)

• Communicating and Influencing (Presentation)
• Making Effective Decisions
• Working Together
  

Experience/ Technical Skills:

Your presentation will contribute towards your marks for the following experience criteria.

• Experience of designing solutions to meet customer needs.
• Experience or understanding of usability testing.
• Experience or understanding of visual design with examples. (Presentation)
• Experience of wireframing and prototyping tools. (for example Figma and Axure) (Presentation)
• Experience or understanding of UX deliverables – e.g. storyboards, user flows, process flows and journey maps (Presentation)
• Experience or understanding of visual design with examples. (Presentation)
  

See here for further information:  Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)

Process: 

Single Stage Interview via TEAMS. You will be contacted to book a suitable slot if you are shortlisted (see our Candidate Pack for further information)

• Interview will be with a panel of no more than 2 people and will last approx. 45mins
• You will be asked to pre-prepare and present a 10 minute presentation to the Panel at interview. Please see the ’Interview Criteria’ section above.
  

Onboarding Checks:

In the event you are offered a role with us, you will be required to go through Basic Personnel Security Standard (BPSS) checks which will include Employment and Right to Work Checks. Please see our attached Candidate Pack for further details and Terms.

Please note, we are unable to offer visa sponsorship.

BPSS – non reserved

This is a Ministry of Defence non-reserved post and is open to UK, British Commonwealth, and European Economic Area nationals. Successful applicants will be required to pass the Basic Personnel Security Standard (BPSS) and will therefore need to provide evidence if they have resided outside of the UK for a period of 6 months or longer within the last 3 years. This is not a bar to employment, but a successful applicant will be required to provide sufficient evidence to allow the UKHO to conduct meaningful background checks. Please contact the recruitment team on the email address below if you have any concerns regarding this.

Eligibility

Due to the secure nature of our work, there may be eligibility restrictions if you hold dual nationality or are not a British Citizen. We will consider each application on a case-by-case basis. We will ask you in our application form to confirm your place of birth and details of any dual or previous nationalities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment.queries@ukho.gov.uk
• Email : recruitment.queries@ukho.gov.uk
  

Recruitment team

• Email : recruitment.queries@ukho.gov.uk
  

Further information

The Department’s recruitment processes are underpinned by the requirement of selection for appointment based on merit, open and fair competition as outlined in the Civil Service Commissioners’ Recruitment Principles, details of which can be found at http://civilservicecommission.independent.gov.uk If you feel your application has not been treated in accordance with the Recruitment principles and you wish to make a complaint, you should in the first instance contact recruitment.queries@ukho.gov.uk If you are not satisfied with the response you receive, you can further contact the Civil Service Commission at: civilservicecommission.independent.gov.uk or view more details at http://civilservicecommission.independent.gov.uk